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BL PDF. Operations Management for Executives
Publisher: McGraw Hill- Preliminary
- Unit 1. Introduction to operations management
- Unit 2. Fundamental concepts of operations management
- Unit 3. Capacity management in operations systems
- Unit 4. Flow, time and queue management
- Unit 5. Inventory management
- Unit 6. Operations planning and control
- Unit 7. Project management
- Unit 8. Human and organizational factors in operations management
- Unit 9. Strategic design of processes
- Unit 10. Strategic capacity design
- Unit 11. Supply chain management
- Unit 12. Procurement and outsourcing
- Unit 13. Service management and customer value
- Unit 14. Quality, lean management and continous improvement
- Unit 15. Innovate your operations
- Index
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